Communication with your doctor

Contacting the doctor

The doctors at Fountain Street will take calls if he or she is not in consultation. However if the doctor is not available and the nature of the matter is urgent, patients will be put through to the Practice Nurse who will discuss the nature of the enquiry and determine the best course of action.

Our practice does not communicate with patients via email. Please phone our practice on 02 8303 2900

Results of tests or procedures

Patients are required to book a follow-up unless otherwise advised by the doctor. Your doctor will advise when they expect results to arrive. On occasion you may receive your results via phone, either from your doctor or the practice nurse. This is at your doctor’s discretion.