Coming here for the first time? Here’s how to find us
Fountain Street General Practice is located on Level 1 of The Fountain, at 21 Fountain Street, Alexandria, NSW. There is paid undercover parking (including two disabled places) in the Secure Parking car park in the building behind The Fountains, and street parking available on Fountain, Lawrence and Belmont Streets.
Bus routes 305, 355 and 370 pass close by, with bus stops located on Fountain Street and McEvoy Street (less than 50 metres from the practice)
L1, 21 Fountain Street
Alexandria NSW 2015
Opening Hours
Mon – Fri: 8 am – 5:00 pm
Sat: 8.30am – 12.30pm
Contact Phone
02 8303 2900
After Hours: 8724 6300
Fax
02 9699 9686
Please Note: This email address is for administrative enquiries only and is not monitored for urgent or important medical matters. It should not be used as the primary method of communication with your doctor.
Email is not a secure form of communication for private medical information, and our doctors are unable to provide consultations via email. While the inbox is generally checked daily during weekdays, responses may not be immediate.
For any medical concerns or urgent assistance, please contact the practice by telephone on 02 8303 2900.
Other Useful Information
After Hours Doctor
Sydney Medical Service is our after-hours locum service . A locum GP will visit you after hours/ public holidays. This service is bulk billed for Medicare holders.
Phone: 8724 6300
After Hours GP helpline:
Healthdirect Phone: 1800 022 222
Emergency Services
For emergencies call an ambulance (000) or go to the Royal Prince Alfred Hospital’s Emergency Department on Missenden Rd, Camperdown.
https://slhd.health.nsw.gov.au/emergency
GP Casualty Balmain Hospital
General Practice Casualty, Balmain Hospital, Booth St, Balmain.
Phone: 9395 2111 | Open: 8am-10pm, 7 days.
https://www.slhd.nsw.gov.au/balmain/OurServices_GenPractCas.html
Interpreter Service
Fountain Street General Practice provides an Interpreting Service (TIS National) for non-English speaking Australian citizens and permanent residents.
Feedback
If you have a problem with your health care or have had a negative experience when visiting our practice, we would like to know. Please feel free to discuss any problems with your doctor or the Practice Manager. Alternatively, you may want to write to us. Please contact reception for the Practice Managers email address. All complaints are taken seriously and you can remain anonymous if you wish.
Complaints can also be made to the: NSW Health Care Complaints Commission. PO Box K549 HAYMARKET NSW 1240.
Phone: 1800 043 159 Email: hccc@hccc.nsw.gov.au Web: https://www.hccc.nsw.gov.au/